The Problem

Many venues play music to create atmosphere, but managing it across multiple spaces is often chaotic. Common problems include:

• Staff manually switching playlists throughout the day

• Different areas requiring different moods (lobby vs. bar vs. spa)

• Lack of centralized control for multiple devices

• Time-consuming playlist creation

• No easy way to coordinate music schedules

Existing solutions often focus only on music streaming rather than music orchestration across a venue.The challenge was to design a system that allows businesses to:

• manage music across multiple spaces

• automate scheduling

• generate playlists quickly

• control playback from one interface.

Design Process

1. Existing Interface Analysis

The first step was evaluating the current product interface to identify usability issues.

Key findings:

• unclear hierarchy between properties, zones, and schedules

• overloaded screens

• inconsistent interaction patterns

• difficult playlist scheduling flow.

This analysis helped define areas where the experience could be simplified.

2. Competitor Research

Several music and venue-management platforms were analyzed to understand industry patterns.

The research focused on:

• playlist management

• music scheduling

• multi-location control

• device management.

The goal was not to replicate existing solutions but to identify opportunities for improvement.

3. Wireframing and Concepting

After defining the structure, low-fidelity wireframes were created to explore the main workflows. The wireframes focused on:

• playlist creation

• schedule management

• zone control

• staff permissions.

This phase helped validate layout decisions before moving into visual design. The concepts were developed right after the wireframes to decide on the visual style with a client.

4. UI Design

Once the core flows were validated, high-fidelity UI designs were developed.

The UI focused on:

• clear hierarchy between properties, zones, playlists, and schedules

• minimalistic tables for zone management

• contextual controls (hover states, tooltips)

• interactive onboarding and guided tours.

Special attention was given to making complex actions feel simple, especially for non-technical users managing venue music.